The most important thing to remember is . . . DON’T PANIC!

Taking the wrong action can turn a simple spot into a permanent stain.  Therefore, there are some actions you
should never take.

 
   
This tends to be our first reaction.  It helps us feel like we’re accomplishing something.  But it’s dangerous for two reasons:
(1) It spreads the spot.  (2) Aggressive agitation can permanently distort carpet fibers.  Wool carpet fibers are especially easy to distort, or fuzz-out.

 
There is no one miracle spotter that will work on everything.  Every spot has its own particular chemistry.  What may remove one spot will turn another type of spot into a permanent stain.  On wool carpet, only retail cleaning products approved as WoolSafe should be used.
Before using any cleaning solutions or products on your carpet, perform a test for colorfastness.  Do this by applying the solution or product to a clean white cotton cloth and blotting it repeatedly on a hidden area of carpet.  If any color transfers to the cloth, or any discoloration occurs on the carpet, DO NOT USE THIS CLEANING PRODUCT ON YOUR CARPET.


Do not pour cleaning solution or water on the spot unless you have a wet-vacuum to immediately extract the liquid.  When a spot is doused with liquid, gravity will carry the spot and all the added liquid downwards into the carpet backing.  Once the spot absorbs into the backing, it will continue to wick-up to the surface even after repeated cleaning efforts.
Additionally, over wetting wool carpet can cause a water ring or a brown-out.  If a water ring or a brown-out does occur, professional remediation will be necessary.
 
   
We recommend having an emergency spotting kit on hand.  The key to successful spot removal is quick response.  When the spot or spill is fresh, your chances of avoiding a permanent stain are greatly increased.
To obtain a WoolClean Spot Removal Kit, locate a Wools of New Zealand partner retailer on their website at www.woolcarpet.com or call 800.367.0462 to place an order.  Showcase Carpet Cleaners also has the kits available locally, as well as a Pet Kit that includes a wet-vacuum. We can be reached at 949.733.9883.
 

Home remedies abound when it comes to treating spots and spills.  However, some spotting agents that work well on clothing or synthetic carpet are disastrous for wool carpet.  If you are not careful, you can end up with wool carpet that is purple, frizzy or bald!
            Nevertheless, there are some basic, common sense steps that you can take:
1.  Remove any type of solid on the surface of the carpet by scooping with a nylon spatula or similar instrument.
2.  BLOT (do not rub) with absorbent white paper or cotton towel to remove excess liquid before commencing spot treatment.  If the spill is large, use a wet-vacuum to vacuum up as much of the spill as possible. (Do not use your regular household vacuum, it will be ruined.   A wet-vacuum is designed specifically to vacuum up liquids.)
3.  Apply spot removal agent to white cotton towel, not directly to carpet.  Use small quantities at a time. More isn’t better. 
4.   Gently BLOT (do not rub) the spot with the cleaning product.  Repeat until no more of the spot transfers into your towel.
5.  Always work inward from the edge of the spot to prevent spreading.
6.  Perform a final BLOTTING by placing a clean white towel over the affected area of carpet and standing on it.  
 
    No carpet is immune to certain types of stains.  Stains that typically cannot be removed include:
  Acid toilet bowl cleaners
Acne medication
Alkaline drain cleaners
Bleach
Cleaning products with bleach
Furniture stain
Hair dyes
Highlighters/Markers
Iodine
Insecticides
Mustard with turmeric
Plant fertilizers
These products, and other similar products, permanently alter the carpet’s color or destroy carpet fiber.



ALWAYS read and follow the care instructions and any warnings provided by the carpet manufacturer.  Wool carpet with certain dyes/finishes may require special treatment.  If in doubt, contact SHOWCASE CARPET CLEANERS for advice or service first.  NEVER PROCEED with any stain removal without knowing the exact nature of the stain involved.  NEVER USE any retail product to remove stains from your wool carpet without seeking the advice of the manufacturer or you could void your warranty. The information contained in this spotting guide is provided without any guarantee or warranty as to results.  Proceed at your own risk.
 
   

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HOME |  FIND OUT MORE |  CONTACT |  GOOGLE MAP |  SITEMAP

Contact us via phone: (949) 733-9883 or email: info@showcasecarpetcleaners.com